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CLERITY SUPPORT INFORMATION
UniKix Quality Enterprise Support
Clerity recognizes the need for quality support in today's complex development and production environments. Our team of technical support engineers are committed to helping our customers use our products successfully and are available to answer your questions via telephone and e-mail.
Support is provided for all of Clerity's Mainframe Rehosting solutions, including the two core components:
  • UniKix(TM) Transaction Processing Environment (formerly Clerity Mainframe Transaction Processing Software)
  • UniKix(TM) Batch Processing Environment (formerly Clerity Mainframe Batch Manager Software)
To sign up for a Clerity support plan, contact a Clerity sales representative at:
Call: In the U.S.: 1-888-REHOST1
Outside the U.S.: +1-630-971-9200
+ represents International Access code (00 for UK)
To contact UniKix Technical support:
Call: In the U.S.: 1-800-801-5770
Outside the U.S.: +1-602-995-6440
+ represents International Access code (00 for UK)
Customer Support Site
Clerity have now launched a new online Customer Support site. This site allows Clerity customers to access patch releases, software, documentation and bug fixes 24 hours a day, as well as report problems directly to our support staff.
Access to this area is restricted to Clerity customers with a current maintenance contract who have been assigned a User ID and Password. To login to the site, please enter your assigned User ID and Password in the Customer Login box to the left of this screen.
  Click here to signup for Customer Support access.
  Click here if you've previously signed up, but have forgotten your userid and/or password.